Our Commitment.

Dear valued customers -

We have heard good feedback on our recent announcement, on the extension of our towable frame warranty on all units to 5 years. However, some of our customers have asked if it is possible to make this warranty transferable to subsequent owners. This is a value add for current owners and peace of mind for customers shopping Grand Design RVs in the used market. 

When you buy a Grand Design, you expect industry leading products, service, and warranty. AND WE AGREE. We have listened to your requests and we have some exciting news. Effective immediately, our one-year limited towable base warranty, 3-year limited towable structural warranty and new 5-year limited towable frame warranty are all transferable to subsequent owners during the warranty period based on the original purchase date. These warranties will continue to be honored retroactively from the date of the original purchase beginning with model year 2020. Subsequent owners should notify Grand Design to update our records and enjoy the coverage of the warranty.

When you chose a Grand Design, you joined an amazing community of outdoor enthusiasts. We want you to know that we are listening and strive for nothing less than GDRV customers for life.

We stand behind each and every product we produce and continue to be guided by our principles and values: Do the right thing, put people first and be the best. 

For details on the new warranties or any questions or concerns, please visit our warranty information at https://www.granddesignrv.com/owners/resources/owners-manuals or call our customer service team at 1-855-879-4746.

Thank you for being a Grand Design customer. 

Regards,