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Service and Warranty

 

Contact our Service Team at 574-825-9679​ or via email

Our Service Team is fully committed to assuring you enjoy a positive & rewarding ownership experience through implementation of the following support features:

  • Strong partnerships with the absolute best Dealers in the Industry. Our Dealers have long- standing reputations for providing outstanding customer service support on a consistent basis.
  • Dedicated Team of highly experienced and trained RV service support professionals.
  • Ease of accessibility to ALL our Team members via phone, fax and e-mail.
  • Prompt & ongoing follow up and follow through to assure your complete satisfaction. Each opportunity to serve is diligently handled with ongoing communication and documentation.
  • Immediate availability of critical service parts through our "Rapid Fill" program.
  • Same day pre-approval and authorization for warranty repairs.
  • Availability of immediate Technical Service Support to our Dealers to assure prompt & accurate diagnosis and repair of your concerns.

…and much more! Wherever you travel, please be safe and go with peace of mind knowing our Service Team of dedicated professionals stand ready to answer any questions or address any concerns you may have along the way.

Warranty

Grand Design Limited Base & Structural Warranties

At Grand Design RV, our entire Team of RV Industry veterans take great pride in the products we produce each day. Through rigorous testing, inspection, evaluation and industry certification we are confident and proud of the products we sell to our quality dealership network; the same products that eventually reach you, our valued retail customer. Teaming with only the best suppliers in the Industry, we strive to build our products with tested & proven high quality components, many of which are backed by their own respective component warranties.

The Grand Design RV Limited Warranties cover your new recreational vehicle as follows:

Our "Base Limited Warranty" covers your RV for a period of 12 months (1 year) against defects in material and workmanship from the date of retail purchase or when the unit was first placed into service (whichever comes first).

This warranty covers defects in material & workmanship that occur during normal use when utilized for the intended purpose of traveling & camping.

Coverage is contingent on the owner following the required & recommended maintenance schedule that is incorporated in the Owner's Manual.

The "Base Limited Warranty" is transferrable during the warranty period (for the balance of the remaining warranty period) to subsequent owners with proper registration.

Our "Limited Structural Warranty" covers specific structural components for a period of 36 Months (3 Years) against defects in material and workmanship from the date of retail purchase or when the unit was first placed into service (whichever comes first).

The "Limited Structural Warranty" covers defects in material & workmanship that occur during normal use when utilized for the intended purpose of traveling & camping, and is contingent on the owner following the required & recommended maintenance schedule that is incorporated in the Owner's Manual.

The "Limited Structural Warranty" is not transferrable to subsequent owners.

Items with defects in material and/or workmanship directly attributable to Grand Design RV (and not the component manufacturer) will be repaired or replaced (at Grand Design's discretion) with new original or substituted new parts (of like quality) during the warranty period at no cost to the RV owner.

SPECIFIC TERMS, LIMITATIONS, CONDITIONS & EXCLUSIONS APPLY TO BOTH WARRANTIES. PLEASE CONTACT YOUR NEAREST GRAND DESIGN RV DEALER FOR DETAILS OR REFER TO YOUR OWNER'S MANUAL FOR A COPY OF OUR ENTIRE PUBLISHED WARRANTIES. 

Media Kit

PNG Logo Kit (updated 3/22/22)
Contains all GDRV, Transcend, Imagine, Reflection, Solitude and Momentum Logos in .PNG Format

Download

Vector Logo Kit (updated 3/22/22)
Contains all GDRV, Imagine, Reflection, Solitude and Momentum Logos in .EPS Format

Download

Owner's Manuals

  • Transcend Owner's Manual Rev 04.2022 Download
    Transcend Owner's Manual Rev 10.2021 Download
    Transcend Owner's Manual Rev 04.2021 Download
    Transcend Owner's Manual Rev 09.2020 Download
    Transcend Owner's Manual Rev 01.2020 Download
    Transcend Owner's Manual Rev 06.2019 Download
    Transcend Owner's Manual Rev 09.2018 Download
    Transcend Owner's Manual Rev 01.2018 Download
  • Imagine Owner's Manual Rev 01.2022 Download
    Imagine Owner's Manual Rev 06.2021 Download
    Imagine Owner's Manual Rev 01.2021 Download
    Imagine Owner's Manual Rev 07.2020 Download
    Imagine Owner's Manual Rev 10.2019 Download
    Imagine Owner's Manual Rev 05.2019 Download
    Imagine Owner's Manual Rev 09.2018 Download
    Imagine Owner's Manual Rev 03.2018 Download
    Imagine Owner's Manual Rev 03.2017 Download
    Imagine Owner's Manual Rev 10.2015 Download
  • Reflection TT Owner's Manual Rev 03.2022 Download
    Reflection TT Owner's Manual Rev 07.2021 Download
    Reflection TT Owner's Manual Rev 06.2020 Download
    Reflection TT Owner's Manual Rev 06.2019 Download
    Reflection TT Owner's Manual Rev 07.2018 Download
    Reflection TT Owner's Manual Rev 04.2017 Download
    Reflection TT Owner's Manual Rev 10.2014 Download
         
    Reflection FW Owners Manual Rev 05.2022 Download
    Reflection FW Owners Manual Rev 10.2021 Download
    Reflection FW Owners Manual Rev 04.2021 Download
    Reflection FW Owners Manual Rev 10.2020 Download
    Reflection FW Owners Manual Rev 04.2020 Download
    Reflection FW Owner's Manual Rev 06.2019 Download
    Reflection FW Owner's Manual Rev 10.2018 Download
    Reflection FW Owner's Manual Rev 03.2018 Download
    Reflection FW Owners Manual Rev 06.2017 Download
    Reflection FW Owners Manual Rev 10.2013 Download
  • Solitude Owner's Manual Rev 03.2022 Download
    Solitude Owner's Manual Rev 06.2021 Download
    Solitude Owner's Manual Rev 12.2020 Download
    Solitude Owner's Manual Rev 01.2020 Download
    Solitude Owner's Manual Rev 06.2019 Download
    Solitude Owner's Manual Rev 10.2018 Download
    Solitude Owner's Manual Rev 01.2018 Download
    Solitude Owner's Manual Rev 01.2017 Download
    Solitude Owner's Manual Rev 12.2016 Download
    Solitude Owner's Manual Rev 12.2013 Download
    Solitude Owner's Manual Rev 04.2013 Download
  • G-Class TT Owner's Manual Rev 03.2022 Download
    G-Class TT Owner's Manual Rev 07.2021 Download
    G-Class TT Owner's Manual Rev 01.2021 Download
    G-Class TT Owner's Manual Rev 07.2020 Download
    G-Class TT Owner's Manual Rev 12.2019 Download
    G-Class TT Owner's Manual Rev 08.2018 Download
         
    Momentum FW Owner's Manual Rev 02.2022 Download
    Momentum FW Owner's Manual Rev 05.2021 Download
    Momentum FW Owner's Manual Rev 10.2020 Download
    Momentum FW Owner's Manual Rev 03.2020 Download
    Momentum FW Owner's Manual Rev 08.2019 Download
    Momentum FW Owner's Manual Rev 12.2018 Download
    Momentum FW Owner's Manual Rev 05.2018 Download
    Momentum FW Owner's Manual Rev 02.2017 Download
    Momentum FW Owner's Manual Rev 05.2015 Download
    Momentum FW Owner's Manual Rev 12.2013 Download

GDRV 3 Year Limited Structural Warranty

GDRV 1 Year Limited Base Warranty

 

Dealer Kit

Download Specsheets for Floorplans
Floorplan Sheets - 8.5 x 11
Xplor Download   Transcend Download
Imagine XLS Download   Imagine Download
Reflection TT Download   Reflection 150 Series Download
Reflection Download   Solitude S-Class Download
Solitude Download   Momentum G-Class Download
Momentum M-Class Download   Momentum Download
Floorplan Trading Cards - Print these at 2.5 x 3.5
All Floorplans Download
Lifestyle Photos
Lifestyle Photos (200MB) Download
Exterior Photos
Exterior Photos (PNG - 80MB) Download
Lifestyle Video B-Roll
B-Roll Video Browse Dropbox
G-Class Award Poster - 24 x 36
G-Class Award Poster Download
TrailerLife Gold Poster - 24 x 36
TrailerLife Award Poster Download
DSI Award Poster - 19 x 25
19 x 25 Download
Floorplan Posters - 24 x 36
Transcend Xplor Download
Imagine Download
Imagine XLS Download
Reflection TT and 150 Download
Reflection Download
Solitude Download
Solitude S-Class Download
Momentum G-Class TT Download
Momentum - All FWs Download
Full Body Paint 24x36 Posters
Solitude Download
Momentum Download
Banners
GDRV Banner - 72 x 24 Download
GDRV4Life Banner - 72 x 24 Download
"Media Kit" - Logos and Other Images for Each GDRV Brand
GDRV Vector Logos (EPS FORMAT) Download
GDRV Typical Use Logos (PNG FORMAT) Download

2017 GDRV Elkhart Owner's Rally

SOLD OUT!

Reserve your campsite now!

The rally begins with breakfast on Tuesday, August 29 and ends with Dinner and Closing Ceremony on Friday, September 1.

Click on the icons on the map to the right to select a campsite. Use the + and - buttons on the lower right of the map to zoom in and out. The registration fee contributes to the cost of the Rally, including products, services, and meals (4 Breakfasts, 4 Lunches, and Farewell Dinner). If you have questions please contact Connie Begly at (574) 825-8000 x 2061 or email a question.  

Would you like any service to your coach while at the Rally? If so send our service team a Rally Service Request.

  • Location:
  • Elkhart County 4H Fairgrounds
  • 17746 County Rd 34
  • Goshen, IN 46528
  • Get Directions
  • Registration Fee: $125.00
  • Campsite Fee: $30.00/night