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Wow!.... is all we can say at the tremendous product your company has designed and produce. I was doing a lot of research into what kind of an RV we would want to own for a long time. The more I read the more confusing things became until I read a comment from an individual who was searching and reviewing RV's as we were. After seeing another company's disaster, the reviewer said "That Just Made My Mind Up ... I Am Buying A Grand Design !!) I had never heard of this company so I started my search for a company who sold Grand Design RV! We went looking for a bumper hitch trailer, went into (Woody's RV) your dealer near Edmonton, Alberta Canada and Rick, an awesome salesman, said to us.... are you opposed to looking at a fifth wheel?
We took one look at the 293 RES fifth wheel in mint condition and were blown away at the workmanship and quality! We are Grand Design customers for life! We winterized the fifth wheel following the amazing, easy instructions at the universal docking center and that chore was a pleasure to perform! Your Grand Design RV company is a Diamond! Keep up the very good work!! Thank you for such a superior product and your commitment to Excellence!! Dennis & Lori (Very Happy Campers!!)
- Dennis & Lori - Reflection
After deciding to sell our home and go fulltime we looked at hundreds of rvs not wanting to make a mistake, we found the Momentum 376th, the only one that felt like home to us ,made the transition painless and havent looked back,your customer service is second to none and Bill Martin is a lifeline to owners,this service is selling your rvs.
- Tommy and Cindy - Momentum
Grand Design has a customer for life in us. We will eventually move up to a 5th wheel and it will be a Grand Design without doubt.
I will sing praise to every camper I run across when RV'ing about your product! I got more than I had on my must have list and got it for a better price. You kept $ in my pocket. It doesn't get better than that as a consumer with a family. Don't tell the corporate accountants that last part.
The only other company I've seen that actually cares about its customers and product like GD does is USAA. Hats off to everyone at Grand Design. I'm more than impressed.
- Tim Scott
- Jeff Rinaldi - Momentum
My wife and I went out (with no real intentions) to look at the super eagle Jayco and a Cougar travel trailer. We stopped and looked at a Jayco and was not real impressed but is was very nice. Then off to look at the cougar. We stopped at the dealer asked the sales person if we could look in a Cougar and he was glad to take us up to them in the lot. Today was a very snowy day in western PA and who in their right mind would be out looking at campers ...right? Well, my wife and I have been loyal Keystone customers and currently own a Laredo 303tg. Last weekend we were at the RV show in Pittsburgh, which is about 50 mile west from Indiana. We fell in love with the Outback 323bh Diamond package and all. Last year some very close friends bought the Outback with the center island and hence started our camper envy. My wife who is not big on change but loved the center island said lets go look at them in Pittsburgh. We looked at what felt like every camper at the show and somehow we missed the Grand Design trailers but kept coming back to the Outback 323bh. With basically our mind made up that this was the trailer for us we go out today to reinforce that decision with looking at the Jayco and Cougar just to satisfy ourselves that the decision was the right one. Back to last stop we made now....the sales person (Matt) took us on the lot we looked at a Premier and then the Cougar and were still basically convinced that the Outback was for us. Matt (the salesperson) said hey there is one more Manufacture I think you should look at.
Sooooo here lies why I am writing you guys. We were FLOORED buy the QUALITY, SUPERIOR CRAFTSMANSHIP AND OVER ALL PACKAGE. Needless to say guess what we bought on a winter day in western PA??? You are right, we bought the 308BH and knew this was the right decision with just not settling for something. My wife and I felt very good about this decision for the first time and not wondering if we were doing the right thing. I am a Parts and Service director for a large auto group and I manage 8 stores. We sell Ford, Dodge, Jeep, Chrysler, Chevrolet, Kia and Nissan and see all kinds of quality issues that arise over my 34+ years in the auto business. I have to tell you and all your employees kudos... for such a great product you all can be very proud of you product. Last of all...we were treated SO great at your dealer ANSLEY RV in Duncansville, PA and Matt the Salesperson knew the product inside and out. The owner Bill Ansley stopped and talked to my wife and I for about 15 minutes before we left, and the whole experience was just the BEST!!! You can be proud of how Ansley RV represented your product. Now we are so excited to pick it up and use it we can’t stand it...it’s just like big people Christmas today at our house. Congratulations on what a fine product and so laid out so perfect with such a high quality it sets Grand Designs miles ahead of the others. I can’t even use the word competition in this sentence because there is no competition that is even close once you look at your product. I will be singing your praises along with your dealer to all!
GREAT JOB !!!
- Tom Kowaleski - Reflection
In August I purchased a Reflection303RLS from General RV in Novi Michigan. I researched this purchase for a year and looked at many 5th wheels. I did not know about the Reflection until I read the review in Trailer Life mag. This 5th wheel is awesome. For the price, I do not think I could have made a better decision. I have spent almost every night in it since I purchased it and will spend this winter in it. Everything has worked as it should and the fit and finish are the best I have seen in a 5th wheel of this class. The furniture is great, I thought the bed was going to be too hard, but with a mattress pad it is perfect. From the seating to the docking station, I find nothing I would change. I have added some foam board insulation in the basement area and it is a little like spaghetti there with the wires and plumbing lines but that is to be expected. The people building this 5th wheel did a nice job. I have only found one problem so far, that is a leak at the front slide out. After a careful look and watching in the rain I believe it was caused by the gear track attached to the side of the slide. Rain was dripping into the top rail of this track filling up and running inside. I made a small notch in the end of the track to let the rain water run out and that seemed to solve the prob. Something I noticed was the end and bottom of the track was caulked but not the top, seems like a bad idea to let the rain in the top but not out the bottom. This has been leaking all the time the slide has been out at the dealer because there are small ripples in the floor against the wall and shower but as long as I have stopped the leak and it gets no worse I can live with it. Overall I could not ask for anything better. Thank you for building such a fine 5th wheel in this price range.
- Tim Aldrich - Reflection
Dear Sir, Just wanted to take a few minutes to thank the fine people at Grand Design. We toured your facility with Tyler Maxey last week while passing through the area. We are very happy with our new Reflection, and hope to put a lot of miles on it in years to come. Tyler was an excellent tour guide and showed enthusiasm and knowledge of the product. We also got to meet Don Clark, one of the co-owners and President of the Company along with others. We certainly were impressed that they would take time for us. Actually we shouldn't have been surprised because it seems that they listen to people and have built that into their product. After 42 years in the glass trade inside a factory I enjoyed the atmosphere in yours. Keep up the good work. PS. The grandsons really like the safety glasses!
- William Braun - Reflection
We purchased a Grand Design Reflection just two weeks ago. Having had previous campers we believe that even the best campers will have a problem (usually in the first camp out). We have camped every day since we have had it and have not been able to find even ONE small issue! Wow! We are so impressed and in love with the Reflection!! Thanks to all at Grand Design for their emphasis on quality! One happy camper!!
- Brian Smith - Reflection
My wife and I are in the Black Hills of South Dakota in our Reflection 337. In case you had not heard this part of the country got hit with unexpected winter weather a few days ago. Our Reflection was covered in 4+ inches of snow and temps in the low 20s for 48 hours. No mechanical problems, no leaks, and the inside was nice and warm. Never expected to use the RV in the snow but glad to know we can. If you send me an email address I will send some great pics of real life use of your product.
- John Hatala - Reflection
We'd like to say Thank you to Grand Design for a beautifully made coach with service to match! People constantly want to see the inside of the coach and are just amazed by the details and elegant color scheme. On top of the beauty, each time we've called for help, we've been given the attention we needed to fix our troubles, and when the going got tough with our dealer, Grand Design swooped in and saved the day! Thanks to Micah for following through and seeing us through to the end, along with the rest of the Grand Design staff for the "behind the scenes" help! I would recommend to anyone searching for a new RV to consider Grand Design first!! Not only for the luxury of the coach, but for the service behind it! Good luck in 2015 Grand Design! We know you will soar to the top, and we know we have many more "Grand" trips ahead of us!
- E. Jacobson
We purchased your Reflection Fifth Wheel 29RS 2015 model just a week before Christmas. We are using the coach now and want to tell you how much we love our purchase. We love the room and layout of this unit. Our friends as well as ourselves are very impressed with the decor. The floor is a big hit. The less carpet the better. A happy camper!
- Donna & Ronald McIntosh - Reflection
Just have to say WOW!!! What a beautiful fifth wheel. You were absolutely thinking about the needs of your customers. My husband and I attended the RV show in Tampa and from the moment we walked in it was the one we wanted. We were speaking to a Lazy Days salesperson and he told us you were going to manufacture a 32'. That would be ideal for our needs. Simply put, we loved it, great job!!!
- Bob and Jan Ross
I had the good fortune to tour your new Solitude Fifth Wheel at the Tampa RV show. First let me extend to you and your design and production team a very heartfelt "congratulations!" In my experienced opinion, the design, fit and finish on your display unit is unequaled by your competitors in the industry today.
I currently own a new 42' motor coach built by a high end manufacturer and your Solitude is every bit as well built and comfortable as the vehicle on which I spent over $400K. I am currently shopping for a replacement for my coach which will allow me better access to state and national parks. I am hopeful that your team will soon offer a shorter floor plan so I can pull out my checkbook and get out on the road to really see America.
- TS Gardner - Solitude
It was a pleasure to meet you and to see what we feel will be a wonderful product and one built with quality and durability. We will be trading in our fifth wheel, and placing an order for a new Solitude. Your listening to our and others comments on what we/they would like to see in future productions as well as asking for our feedback on what we have seen in the Solitude. We realize that every person has their book of wishes and that many may be impossible to accomplish but creating a product which will stand the test of time is what is truly at the heart of any companies mission.
We look forward to becoming part of the Grand Design - Solitude Family.
- Gary and Dian Capen - Solitude
We recently purchased the Grand Design Solitude and wanted to let you know how much we LOVE IT. We are amazed at all the things you have thought of and last night was our first night to spend the night. It felt like heaven. We are staying at the West Houston RV in Brookshire, Texas. We want you to know we look forward to the wine rack change you are planning to have available to celebrate with our friends and family. Thank you for your time and attention.
- David and Linda Kinkaid - Solitude
I recently purchased a Solitude RV by Grand Design Corporation and truly love it. I have already traveled over 3000 miles with this trailer and have found it to be a very smooth ride while towing because of the advanced suspension system. Because of features like the six point leveling system, I feel setting up at camp is a much easier task and, I have also noticed that the trailer is much more stable while parked at the campsite. I feel you have certainly designed an RV that has all the modern conveniences of home, including the lovely pantry, the double-sided refrigerator and lots of storage space which is very important to me. I find this RV to be very spacious inside even when having additional visitors. I look forward to many more trips in this RV and am very pleased with my purchase. Think you did a great job designing this RV.
- Debby Christofferson - Solitude
Just wanted to say how much we love our Solitude. This the first brand new RV we have purchased. Scotty at Bretz RV in Missoula, Montana deserves a great slap on the back for showing us this model vs. the Keystone Montana. What a great value for the money we spent. We love everything about it! We looked for our first new RV for over three years with Scotty at Bretz. This was top of the class! We would rather be in our RV than in our house! Love the self-leveling. We can park, get unhooked, and we are camping in 10 minutes. An amazing unit, we tell everyone about it and suggest they look at these units before buying any other brand! Great job!
- Brian and Dawn Blanch - Solitude
We recently purchased the Grand Design Momentum! We love it!
- Dawn McPherson - Momentum
Very happy with our new Momentum 350m Toy Hauler, We looked at many competitor's models and felt grand design had the highest quality and best layout. Also had a great experience with dealer. RV world in Buford Georgia,whole staff was awesome!, and very knowledgeable salesman Russell. Look forward to many years of enjoyment. Thank you Grand Design.
- Robert Gina - Momentum
Just want say thank you to everyone at Grand Design for the effort all of you make to build such a great product and stand behind it with the awesome service you give us when something goes wrong. Buying a new RV is a big commitment for us and we don't regret choosing Grand Design for a second! It is so nice to see a company stand behind their product and interact with the people that use it to evolve and improve it going forward. Thank you, and keep up the good work!
- Sean Duling
I would like to thank your company for going the extra mile on your products. After having two Forest River nightmares, we had lost all passion and love of camping until Forest River bought us your product in a settlement against them. All I can say is WOW!!! We now love camping again, and it is so nice not having problems popping up every time we go camping. THANKS AGAIN for a great fifth wheel!